Work experience
Software engineering grounded in production quality. Experience across backend services, test architecture, delivery automation, enterprise RPA, and cloud diagnostics.
2025 — Present Current role
Software Engineer II Datasite ↗
Contribute to a Java and Python document-processing engine with a 99.5% successful processing rate for supported documents. Built an AI-assisted Playwright test creation skill that reduced test creation and validation time by 45%. Automated production deployment validation, reducing engineering review time by approximately 80%. Improved AI-assisted troubleshooting across Grafana, Loki, Cortex, and internal tools. 2023 — 2025
QA Engineer Konrad ↗
Integrated automated tests into GitLab and Azure DevOps pipelines, improving delivery efficiency by 25%. Validated AEM and Adobe Marketo solutions while collaborating across engineering, design, and product.
2022 — 2023
Associate QA Engineer Konrad ↗
Supported web application quality through regression coverage, QA documentation, and early automation framework development.
2022 — 2023
RPA Developer Lanshore ↗
Developed UiPath automations for enterprise processes and supported Orchestrator, Studio, and Assistant environments.
2021 — 2022
Technical Support Engineer L3 Tek Experts ↗ now TeKnowledge
Handled advanced Microsoft Azure Cloud Services escalations, API-level diagnostics, internal documentation, and knowledge-sharing for Level 2 engineers.
Education
Bachelor of Engineering in Computer Engineering Costa Rica Institute of Technology (TEC) · 2019 — 2023 · GPA 80.5