Work experience

Software engineering grounded in production quality.

Experience across backend services, test architecture, delivery automation, enterprise RPA, and cloud diagnostics.

Current role

Software Engineer II

Datasite ↗

  • Contribute to a Java and Python document-processing engine with a 99.5% successful processing rate for supported documents.
  • Built an AI-assisted Playwright test creation skill that reduced test creation and validation time by 45%.
  • Automated production deployment validation, reducing engineering review time by approximately 80%.
  • Improved AI-assisted troubleshooting across Grafana, Loki, Cortex, and internal tools.

QA Engineer

Konrad ↗

Integrated automated tests into GitLab and Azure DevOps pipelines, improving delivery efficiency by 25%. Validated AEM and Adobe Marketo solutions while collaborating across engineering, design, and product.

Associate QA Engineer

Konrad ↗

Supported web application quality through regression coverage, QA documentation, and early automation framework development.

RPA Developer

Lanshore ↗

Developed UiPath automations for enterprise processes and supported Orchestrator, Studio, and Assistant environments.

Technical Support Engineer L3

Tek Experts ↗ now TeKnowledge

Handled advanced Microsoft Azure Cloud Services escalations, API-level diagnostics, internal documentation, and knowledge-sharing for Level 2 engineers.

Education

Bachelor of Engineering in Computer Engineering

Costa Rica Institute of Technology (TEC) · 2019 — 2023 · GPA 80.5