SANTIAGO MADRIZ

SOFTWARE QA AUTOMATION ENGINEER & RPA DEVELOPER

Expertise

Automation Testing

Worked in automation testing, creating scripts with frameworks like Cypress, Selenium, and Playwright for CI/CD integration into GitLab, alongside CMS technologies such as AEM and Adobe Marketo.

Manual Testing

Performed manual testing skills, including static, dynamic, regression, and exploratory testing. Utilized JIRA for issue tracking and TestRail for test case documentation, adhering to agile methodologies for optimized workflow.

RPA Development

Technical expertise in RPA development using UiPath for automation solutions. Offered direct technical support as a Product Support Engineer with a focus on Orchestrator, UiPath Studio, and Assistant.

About Me

As a Software Engineer from the Costa Rica Institute of Technology, my journey into the tech world has been driven by a relentless pursuit of knowledge and excellence. My role as a QA Engineer at Konrad Group allows me to channel my passion for quality and precision into every project I touch.

My expertise in programming automation scripts enhances testing processes efficiency and reliability, ensuring that every product meets the highest standards of quality. I'm not just about finding bugs; I'm about ensuring a seamless user experience.

Beyond the code, I believe in the power of communication. Working closely with developers and stakeholders, I strive for clarity and constructive collaboration, ensuring that our goals align and our projects succeed. Join me on this journey of growth and continuous improvement.

Projects

Certifications

Work Experience

San José, Costa Rica konrad.com

- Conducted static, dynamic, manual, and regression testing, along with both white-box and black-box testing, and accessibility and API testing across various stages of development.

- Managed and tracked tickets using JIRA and facilitated effective communication with the development team.

- Developed automation scripts in Cypress, Selenium, and Playwright, integrating them into GitLab to enhance CI/CD practices.

- Conducted static, dynamic, manual, and regression testing, along with both white-box and black-box testing, and accessibility and API testing across various stages of development.

- Managed and tracked tickets using JIRA and facilitated effective communication with the development team

- I collaborated closely with clients, developers, technical leads, and code reviewers, adopting agile methodologies to optimize workflow efficiency.

Playwright Cypress Selenium Cucumber
San José, Costa Rica lanshore.com

- I worked in a development team providing technical expertise for automation projects, analyzing new technical requirements, and developing automation solutions using UiPath technologies.

- Additionally, I worked with a UiPath Developer Support Team, as a Product Support Engineer.

- Handled cases that involves core components as Orchestrator, UiPath Studio and Assistant.

UiPath RPA UiPath Studio UiPath Orchestrator
San José, Costa Rica tek-experts.com

- As a Level 3 Support Engineer, I led daily meetings with Level 2 Engineers and assisted in resolving complex tickets related to Azure Cloud Services.

- I served as the primary point of contact for Level 2 engineers. Additionally, in my role as an escalation engineer, I was responsible for creating new documentation and mentoring new hires.

- Finally, I worked as a Microsoft Support Engineer, specifically in Cloud Services, Azure Batch, and Azure Resource Manager tickets, via phone, email, and the web.

Azure Cloud Services Azure Batch API Management Azure Resource Manager

Contact

Email: santiagomadrizc@gmail.com

LinkedIn: Santiago Madriz

GitHub: smadriz